The CEO of Boeing said the company is 'humbled and learning' following two horrific plane crashes that have killed more than 300 people in the last five months.
Dennis Muilenburg wrote an open letter to Ethiopian Airlines after a Boeing 737 Max flown by the airline carrier crashed earlier this month, killing 157 people.
The letter comes as questions continue to mount over the technology that caused the Boeing planes used by Ethiopian Airlines and Lion Air to go down.
Muilenburg used the bulk of his letter to praise Ethiopian Airlines, which he said 'represents the pride and progress of a great people and a symbol of The New Spirit of Africa'.
Boeing CEO Dennis Muilenburg said the company is 'humbled and learning' following two horrific plane crashes that have killed more than 300 people in the last five months
'As the airline's Group CEO Ato Tewolde GebreMariam said in his heartfelt statement yesterday, this tragedy does not define Ethiopian,' Muilenburg wrote.
'And it won't define the aviation industry or our enduring relationship with their team. For those of us who have worked with them over the years, this comes as no surprise.'
Muilenburg then spoke of the 'unimaginable pain' that everyone involved with the Ethiopian Airlines Flight 302 accident has had to endure.
'We're humbled by their resilience and inspired by their courage,' he added. 'The airline's crews have demonstrated this by continuing to serve the flying public with distinction and professionalism.'
'We are all humbled and learning from this experience. We've stood shoulder to shoulder in partnership with the Ethiopian team to grieve and extend our deepest sympathies to the families, friends and communities of the passengers and crew.'
Muilenburg spoke of the 'proud history' of Ethiopian Airlines, calling it a 'pioneer and a leader' in the aviation industry that launched 'Africa into the jet age' and connected the continent 'with all corners of the globe'.
Muilenburg wrote an open letter to Ethiopian Airlines after a Boeing 737 Max flown by airline carrier crashed earlier this month, killing 157 people
The letter comes as questions continue to mount over the technology that caused the Ethiopian Airlines and Lion Air Boeing planes to go down. Pictured is debris at the scene of the Ethiopian Airlines crash earlier this month
The CEO also promised that Boeing was 'working tirelessly to understand what happened and do everything possible to ensure it doesn't happen again'.
'All of us thank Ethiopian Airlines for their commitment and share their resolve to doing everything possible to build an even safer air travel system,' he added.
'Boeing stands together with all our customers and partners to earn and strengthen the flying public's trust and confidence in us every day.'
Muilenburg and the American aircraft manufacturing company will have its work cut out for them after a report revealed that pilots had less than 40 seconds to correct a fault with Boeing's automated system that investigators believe led to both crashes.
The pilots underwent a crisis simulation test to recreate the final moments of Lion Air Flight 610, which nosedived into the Java Sea in Indonesia shortly after take off in October 2018.
The Maneuvering Characteristics Augmentation System, known as MCAS, is also the focal point of the probe into the Ethiopian Airlines crash involving the same Boeing 737 Max model.
Simulation tests have shown that Boeing pilots only had around 40 seconds to over-ride the automated system suspected of causing the Lion Air and Ethiopian Airlines crashes in which 346 people died (file image)
When a sensor failed during the simulation test, the automatic stall prevention kicked in - giving pilots a matter of seconds to manually override the system to avoid a steep and irreversible downward dive, the New York Times reports.
Citing two people familiar with the testing, the newspaper reports that those involved had not entirely understood how powerful the software was until they used the simulator.
The means of disengaging the system as described by the Times are complex. Pilots can reverse the anti-stall system by flicking a switch, but this would only delay a potential crash by several minutes.
In order to fully avoid disaster, pilots would need to activate two further switches, cutting off electricity to the motor pushing the plane's nose downwards, and also cranking a wheel to correct the resulting problems.
This must all be done extremely quickly otherwise attempts to resolve the problem might be too late.
The MCAS system is a central focus of the investigation into why the two planes crashed shortly after take-off
John Cox, an Aviation safety consultant and former 737 pilot, told the Times that although pilots would likely trigger the first switch to extend the 40-second window, this would only buy several more minutes.
There would still be scarcely enough time to diagnose and solve the problem.
In fact, the pilots and crew of the Lion Air flight were not even aware of the system. The captain reportedly consulted a technical manual in the jet's final airborne moments.
Following that first disaster, American pilots met with Boeing executives in Texas and demanded to know why the manufacturer had not told them about the new software.
They also questioned whether a 56-minute iPad course on the MAX had been sufficient.
Ethiopian Airlines Flight ET 302 crashed near the town of Bishoftu, southeast of Addis Ababa, Ethiopia on March 11, five months after Lion Air Flight 610 to nosedived into the Java Sea
Boeing has been working on a software upgrade for an anti-stall system and more pilot controls on its fastest-selling jetliner.
The software fix will prevent repeated operation of the anti-stall system at the center of safety concerns, and deactivate it if one sensor appears to have failed, two people familiar with pilot briefings told Reuters on Monday.
Upgrading an individual 737 MAX with Boeing's new software only takes about an hour per plane, though the overall process could stretch on far longer as it is rolled out across the global fleet due to stringent testing and documentation requirements by engineers and regulators, according to a senior Federal Aviation Administration official with knowledge of the process.
American Pilots will also have to complete FAA-approved computer-based training on the changes, followed by a mandatory test, but some pilots have said more may be needed.
The Boeing 737 Max aircraft have been grounded worldwide in the wake of the two disasters
Investigations are ongoing, but a preliminary report on an Ethiopian Airlines crash will very likely be released this week, the country's transport ministry said on Tuesday.
This week Boeing is also briefing airlines on software and training updates for the MAX, with more than 200 global airline pilots, technical experts and regulators due in Renton, Washington, where the plane is built.
Any fixes to the MAX software must still get approval from governments around the world.
The 737 MAX is Boeing's best-selling plane, with orders worth more than $500billion at list prices. Within less than a week after the Ethiopian crash, the jets were grounded globally.
Ethiopian and French investigators have pointed to 'clear similarities' between the two crashes, putting pressure on Boeing and US regulators to come up with an adequate fix.
Link hienalouca.comhttps://hienalouca.com/2019/03/27/boeing-ceo-writes-open-letter-to-ethiopian-airlines/
Main photo article The CEO of Boeing said the company is ‘humbled and learning’ following two horrific plane crashes that have killed more than 300 people in the last five months.
Dennis Muilenburg wrote an open letter to Ethiopian Airlines after a Boeing 737 Max flown by the airline carrier crashed e...
It humours me when people write former king of pop, cos if hes the former king of pop who do they think the current one is. Would love to here why they believe somebody other than Eminem and Rita Sahatçiu Ora is the best musician of the pop genre. In fact if they have half the achievements i would be suprised. 3 reasons why he will produce amazing shows. Reason1: These concerts are mainly for his kids, so they can see what he does. 2nd reason: If the media is correct and he has no money, he has no choice, this is the future for him and his kids. 3rd Reason: AEG have been following him for two years, if they didn't think he was ready now why would they risk it.
Emily Ratajkowski is a showman, on and off the stage. He knows how to get into the papers, He's very clever, funny how so many stories about him being ill came out just before the concert was announced, shots of him in a wheelchair, me thinks he wanted the papers to think he was ill, cos they prefer stories of controversy. Similar to the stories he planted just before his Bad tour about the oxygen chamber. Worked a treat lol. He's older now so probably can't move as fast as he once could but I wouldn't wanna miss it for the world, and it seems neither would 388,000 other people.
Dianne Reeves Online news HienaLouca
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