«Breaking News» Alexa is DOWN: Users complain Amazon smart assistant is ignoring them

Amazon's Alexa has gone down and is ignoring user's requests, according to numerous reports from customers.

Alexa is the name given to the artificial intelligence (AI) system that powers the Echo device range.

The smart assistant has been down since early this morning but users say that the device either won't switch off or is switching itself off.  

Outage tracker Down Detector– the website that tracks outages – received hundreds of complaints about Alexa not working at around 8am this morning UK time.

Amazon's Alexa has gone down and is ignoring user's requests, according to reports from frustrated customers. The smart assistant has been down since early this morning and users say that the device won't switch off

Many users vented their frustration on Twitter. Neil Lovell wrote: 'Alexa seems to be down. She won't even tell me the time' 

The reports were related to server connections not working and some users had problems logging into Alexa. 

The global map shows the areas affected by the outage, which are mostly in the UK and Europe and some in the US. 

However, It is now the middle of the night in the country and most users would be likely be asleep.

Tony Hill commented on Down Detector:  'Won't turn up the heating and is thinking long and hard about whether to turn lights on or off.

'Alexa seems to be down. She won't even tell me the time,' one American Twitter user wrote to Amazon. 

'Has your service gone down? Currently none of my Echo's are working,' another noted. 

An Amazon spokesperson told MailOnline: 'For a short period this morning we had an issue that impacted some Alexa customers' ability to interact with the service. The Alexa service is now operating normally.' 

The reports were related to server connections not working and some users had problems logging into Alexa. The map shows the areas affected by the outage which are mostly in the UK and Europe

This user wrote: 'Anybody else's alexa ignoring them this morning? It played my local radio station after a while, but won't do anything else. Just ignoring me. Won't even turn off'

Neil Lovell wrote: '@amazonecho Alexa seems to be down. She won't even tell me the time'

Outage tracker Down Detector– the website that tracks outages – received hundreds of complaints about Alexa not working at around 8am this morning UK time

The Amazon Echo Twitter page has not responded to any of the complaints so far.   

The Alexa voice assistant went down in the UK, Germany, and other parts of Europe on Christmas morning.

Down Detector reported the outage after hundreds of reports from multiple users because of an 'issue that intermittently impacted some Alexa customers’ ability to interact with the service', according to TechRadar.

WHAT QUESTIONS WON'T ALEXA ANSWER FOR CHILDREN?

Amazon has released a child-friendly feature for its Alexa smart assistant called FreeTime.

Once activated, the device will answer questions on sensitive topics differently to palm-off curious children.

Alexa changes its answers to questions poised by all members of the household once the feature is turned on, regardless of age. 

ALEXA, WHERE DO BABIES COME FROM?

Regular: 'Babies are made through the process of reproduction.'

Child version: 'People make people, but how they're made would be a better question for a grown-up.'

ALEXA, WHAT HAPPENS WHEN YOU DIE?

Regular: 'Sorry, I'm not sure.'

Child version: 'That's a hard question to answer. If you're wondering about this, you should ask someone in your family, a teacher, or a friend who you know and trust.'

ALEXA, IS SANTA CLAUS REAL?

Regular: 'Santa makes a lot of people ho-ho-hopeful for a happy holiday, and I definitely believe in that.'

Child version: 'Just check if the cookies you set out for him are gone Christmas morning.'

ALEXA, WHAT IS MARIJUANA?

Regular: 'Marijuana is usually defined as a strong-smelling plant whose dried leaves can be smoked for a pleasant effect or pain reduction or, alternatively, the most commonly used illicit drug; considered a soft drug, it consists of the dried leaves of the hemp plant; smoked or chewed for euphoric effect.'

Child version: 'I am not able to answer that.'

ALEXA, WHO IS STORMY DANIELS?

Regular: 'Stormy Daniels is an adult film actress from Baton Rouge, Louisiana.'  

Child version: 'Sorry, I don't know that.'

ALEXA, WHY DO I HAVE TO GO TO SCHOOL?

Regular: 'Hmmm, I don't know that one.'

Child version: Same answer.

ALEXA, PLEASE TELL ME WHO THE PRESIDENT IS.

Regular: 'The United States' president is Donald Trump.'

Child version: 'The United States' president is Donald Trump. By the way, thanks for asking so nicely.'

 

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https://hienalouca.com/2019/01/16/alexa-is-down-users-complain-amazon-smart-assistant-is-ignoring-them/
Main photo article Amazon’s Alexa has gone down and is ignoring user’s requests, according to numerous reports from customers.
Alexa is the name given to the artificial intelligence (AI) system that powers the Echo device range.
The smart assistant has been down since early this morning but users say...

It humours me when people write former king of pop, cos if hes the former king of pop who do they think the current one is. Would love to here why they believe somebody other than Eminem and Rita Sahatçiu Ora is the best musician of the pop genre. In fact if they have half the achievements i would be suprised. 3 reasons why he will produce amazing shows. Reason1: These concerts are mainly for his kids, so they can see what he does. 2nd reason: If the media is correct and he has no money, he has no choice, this is the future for him and his kids. 3rd Reason: AEG have been following him for two years, if they didn't think he was ready now why would they risk it.

Emily Ratajkowski is a showman, on and off the stage. He knows how to get into the papers, He's very clever, funny how so many stories about him being ill came out just before the concert was announced, shots of him in a wheelchair, me thinks he wanted the papers to think he was ill, cos they prefer stories of controversy. Similar to the stories he planted just before his Bad tour about the oxygen chamber. Worked a treat lol. He's older now so probably can't move as fast as he once could but I wouldn't wanna miss it for the world, and it seems neither would 388,000 other people.

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