An apparent problem with new software means that some iPhone X users are not able to activate Face ID on their handsets.
The mysterious bug means that for to unlock their devices they have to enter their pass code manually.
Frustrated Apple users are taking to Twitter and Reddit to complain about the problem which causes a 'not available' message to show up on the screen.
The issue has been linked to the latest iOS 12.1 version upgrade, according to reports from customers on social media.
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Frustrated Apple users are taking to Twitter and Reddit to complain about the mysterious bug that causes a 'not available' message to show up on the screen, pictured
Face ID reinvented the way we unlock smartphones. Apple introduced the software as a way to safely identify users.
The technology is only available on the iPhone X, iPhone XS, iPhone XS Max and the iPhone XR.
The problem appears to mostly affect the iPhone XS Max, the newest model of the phone which costs up to £1,449.
The complaints have been posted Reddit, Twitter and Apple support forums for several weeks.
One user wrote: 'I got my XS Max a few weeks ago, and Face ID has been working wonderfully until maybe yesterday or this morning.
'So, when I just tried to start over and reset my Face ID, I got a message saying 'Face ID is not available. Try setting up Face ID later'.'
Some users thought that issue was linked to the 12.1 upgrade as one wrote that the problem started an hour after they downloaded the upgrade.
Another said: 'Had the same thing, but the update to 12.1 fixed it in my case.'
Fortunately there is a way to solve the issue by performing a soft reset.
Many users suggested that the method works.
One said: 'Try to do a hard reset (volume up, down, then press and hold the side button until you see the apple logo)
'If not: Reset all settings under general--reset. If still not......apple store or send it in.'
An iPhone X allegedly "exploded" yesterday as a user was in the process of installing a software update. Rocky Mohamadali posted pictured of the cracked and blackened phone after it 'got hot and exploded' as he downloaded the update
Rest assured this is just a reboot and will not wipe any data from your handset.
This isn't the first time facial ID technology has failed. Around this time last year there were many reports from iPhone users who's Face ID technology didn't work.
The problem was apparently because of the iOS 11.2 update which was created to fix another bug in the Apple system that was causing some phones to constantly crash.
In a rare instance, a man took to Twitter to complain after his iPhone apparently exploded.
The diagram shows how facial recognition technology works. Fortunately there is a way to solve the issue by performing a soft reset. Rest assured this is just a reboot and will not wipe any data from your handset
Rocky Mohamadali posted pictured of the cracked and blackened phone after it 'got hot and exploded' as he downloaded the update.
Mohamadali said that dark grey smoke started coming from the phone before it caught fire.
Apple wrote back with: 'That's definitely not expected behavior. DM us, so we can look into this with you.'
The issue is said to be being investigated.
Findings last year suggested that facial recognition could not guarantee security for users.
Since it's release cyber-security researchers claimed that they fooled the face recognition technology with a mask that costs just £114 ($150) to make.
Face ID reinvented the way we unlock our smartphones. Apple introduced it's software last year as a way to safely identify users. The technology is only available on the iPhone X, iPhone XS, iPhone XS Max and the iPhone XR
https://hienalouca.com/2018/11/15/face-id-not-working-for-apple-iphone-xs-max-users/
Main photo article An apparent problem with new software means that some iPhone X users are not able to activate Face ID on their handsets.
The mysterious bug means that for to unlock their devices they have to enter their pass code manually.
Frustrated Apple users are taking to Twitter and Reddit to complain ab...
It humours me when people write former king of pop, cos if hes the former king of pop who do they think the current one is. Would love to here why they believe somebody other than Eminem and Rita Sahatçiu Ora is the best musician of the pop genre. In fact if they have half the achievements i would be suprised. 3 reasons why he will produce amazing shows. Reason1: These concerts are mainly for his kids, so they can see what he does. 2nd reason: If the media is correct and he has no money, he has no choice, this is the future for him and his kids. 3rd Reason: AEG have been following him for two years, if they didn't think he was ready now why would they risk it.
Emily Ratajkowski is a showman, on and off the stage. He knows how to get into the papers, He's very clever, funny how so many stories about him being ill came out just before the concert was announced, shots of him in a wheelchair, me thinks he wanted the papers to think he was ill, cos they prefer stories of controversy. Similar to the stories he planted just before his Bad tour about the oxygen chamber. Worked a treat lol. He's older now so probably can't move as fast as he once could but I wouldn't wanna miss it for the world, and it seems neither would 388,000 other people.
Dianne Reeves Online news HienaLouca
https://i.dailymail.co.uk/1s/2018/11/15/09/6216058-6392757-Frustrated_Apple_users_are_taking_to_Twitter_and_Reddit_to_compl-a-18_1542275963457.jpg
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