«Breaking News» Major IT glitch hits bank customers more than once a WEEK

Leading banks are suffering at least one major security or IT glitch every week which stops customers making payments.

Around half of these meltdowns affect online banking, while a quarter impact on mobile banking.

Savers and businesses are increasingly reliant on making instant payments via computers and mobile phones – a trend fuelled by the closure of thousands of bank branches.

But today’s figures will raise fears that this dependence makes the country vulnerable to technology failures and cyberattacks.

Leading banks such as Lloyds, Halifax and Bank of Scotland became the latest to suffer a major IT crash. (Stock image)

Yesterday Lloyds, Halifax and Bank of Scotland customers became the latest to suffer a major IT crash. 

Lloyds Banking Group customers were unable to send money online after its ‘faster payments’ service went down.

Many claimed on social media they were unable to pay their staff or their rent or fill up with petrol because they could not move money between accounts.

Under new rules, banks must disclose every major operational or security incident which prevents customers using payments services – anything from cyber hacks to IT malfunctions.

Analysis of 14 British banks reveals the rising number of incidents reported to the Financial Conduct Authority in the six months from April 1 to September 30.

Both Barclays and Lloyds reported more than 30, which equates to more than one ‘major’ incident every week.

While some failures are quickly resolved, others cause chaos and leave millions locked out of their bank accounts or unable to make payments. 

Personal finance expert Andrew Hagger, of MoneyComms, said: ‘More and more of us rely entirely on online and mobile banking which means it’s vital that the IT behind the services is robust and reliable. 

Many claimed on social media they were unable to pay their staff or their rent or fill up with petrol because they could not move money between accounts

The banks have been pushing customers down the online banking route for years. However, investment in IT must be a priority.’

Barclays suffered the highest number of security and operational incidents in six months with 34, nine of which impacted online banking payments. 

Lloyds had 31 – 22 of which prevented customers making payments through online banking.

Bank of Scotland and Halifax each reported 27, including 19 affecting online banking. These figures include some of the same crashes that affected Lloyds’ systems.

Both Lloyds and Barclays said many of the incidents were minor and had minimal impact.

Other rivals fared better: HSBC and First Direct experienced ten incidents between them with only one impacting online banking. Royal Bank of Scotland, which includes NatWest, had 17 incidents, five of which affected online banking.

While some meltdowns stemmed from bank failures, others were caused by payment providers. 

Last June a Visa ‘hardware’ failure left millions of customers unable to pay for goods. In April, 1.9million TSB customers were unable to access their money.

Hannah Maundrell, editor in chief of Money.co.uk, said: ‘I hope all banks invest in updating their old legacy systems. 

This is particularly important for customers in rural parts because branches are closing.’

Almost two-thirds of Britain’s bank branches have closed over the past 30 years.

Lloyds said on Twitter yesterday that customers ‘will not be left out of pocket’ by the latest IT issue.

A spokesman for UK Finance, which represents the banks, said: ‘When incidents occur, firms work around the clock to get services running as quickly as possible.’

 

Link hienalouca.com This is interesting We are looking for an investor for a project to grow dinosaurs from chicken eggs and relict plants. Necessary amount of investments from 400 000 to 900 000 dollars. For all interested parties, e-mail angocman@gmail.com. This will be very interesting.

https://hienalouca.com/2019/01/19/major-it-glitch-hits-bank-customers-more-than-once-a-week/
Main photo article Leading banks are suffering at least one major security or IT glitch every week which stops customers making payments.
Around half of these meltdowns affect online banking, while a quarter impact on mobile banking.
Savers and businesses are increasingly reliant on making instant payments via...

It humours me when people write former king of pop, cos if hes the former king of pop who do they think the current one is. Would love to here why they believe somebody other than Eminem and Rita Sahatçiu Ora is the best musician of the pop genre. In fact if they have half the achievements i would be suprised. 3 reasons why he will produce amazing shows. Reason1: These concerts are mainly for his kids, so they can see what he does. 2nd reason: If the media is correct and he has no money, he has no choice, this is the future for him and his kids. 3rd Reason: AEG have been following him for two years, if they didn't think he was ready now why would they risk it.

Emily Ratajkowski is a showman, on and off the stage. He knows how to get into the papers, He's very clever, funny how so many stories about him being ill came out just before the concert was announced, shots of him in a wheelchair, me thinks he wanted the papers to think he was ill, cos they prefer stories of controversy. Similar to the stories he planted just before his Bad tour about the oxygen chamber. Worked a treat lol. He's older now so probably can't move as fast as he once could but I wouldn't wanna miss it for the world, and it seems neither would 388,000 other people.

Dianne Reeves Online news HienaLouca





https://i.dailymail.co.uk/1s/2019/01/19/01/8717190-6609225-image-a-63_1547863192856.jpg